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1. #Jamf pro support for mac
2. #Jamf pro support update
3. #Jamf pro support upgrade
4. #Jamf pro support software
5. #Jamf pro support plus

This should give you an idea of the time the process may take and any issues you might come across.

#Jamf pro support upgrade

It is possible to take your last database backup (you are backing it up, right?), restore this to a second test or development Jamf Pro server and run through the upgrade process in isolation. How long should you plan for? Test the upgrades in another environment

Plan for this as part of your downtime and in your playbook for the upgrade work. Depending on the changes and size of your database, these can take a long time – occasionally more than an hour or two. Some Jamf Pro upgrades make large changes to the database when the Tomcat service is started up. The release notes for each version can be found here: Jamf Pro release notes.Ī good example is the few tweaks Jamf has made for the APNs changes over recent releases (more information on that from our blog here: Upcoming changes to Apple Push Notification Service (APNs) protocol). Review the release notes pages for each version of Jamf Pro you will be upgrading to for any known issues or changes that may affect you. Review each version’s release notes for changes

This is especially important when you need to run through a number of incremental upgrades that may require various versions of these components at different points in the upgrade path.

#Jamf pro support update

You may need to update Jamf Pro, MySQL or Java first – or indeed a combination of the three. Review each version’s requirements prior to the upgradeĬarefully review the supporting components and their requirements for the upgrade and plan to action these at the required time. Additionally, if length of downtime is an issue, you could run some of the upgrades in one downtime window, then complete the rest in the next available window.

This ensures the Jamf upgrades are performing all the required tasks in between each upgrade and minimises the risk of a failed upgrade. I suggest taking the time to have a good read of this and plan, at a minimum, to run through all the updates listed as required. This can be found here: Incremental upgrade scenarios for Jamf Pro 10.0.0 or later. Jamf has a great knowledge base article exploring which incremental upgrades you should perform if moving from an older version to the current version. What should you look to do before you even start the upgrade process? Review and plan to upgrade in increments

#Jamf pro support plus

As a result of this, plus assisting other on-premises customers with their own upgrades, we have gathered our own notes on best practices and recommendations that I thought useful to share.

#Jamf pro support software

As with all self-hosted software solutions, an on-prem Jamf Pro setup will need updating – whether for new features, bug fixes or security patches.ĭataJAR’s own datajar.mobi platform includes one of the largest deployments of Jamf Pro, numbering in the hundreds and hosted in the dataJAR Cloud, so we go through this process regularly. Despite these benefits, certain Jamf administrators need to host their instance themselves, on-premises and/or within their own infrastructure. This provides a cloud-hosted management platform with minimal effort, as well as a phone number to call when the back end infrastructure hits an issue. The common trend for Jamf Pro users is to host their instance directly with Jamf in the Jamf Cloud platform.

#Jamf pro support for mac

Jamf’s Apple Enterprise Management platform has become the tool of choice for Mac administrators, due to its ability to automate the entire lifecycle of Apple in the enterprise, including device deployment, management and security. Loss Protection – Insider threat solution for securityĬybersecurity – Zero-day malware protection for your Mac Integration – Advanced system integrationĭefend – Mac security as-a-service integrated into datajar.mobiĪnd Privacy – Out-of-the-box security for Apple devices Training – Help your team grow their Apple skills Services – Apple device management expertise Integration – Connect employees with any application Self Managed – Manage your Jamf Pro environment in-houseįor Jamf – Automated application packaging and deployment Hybrid – Best-of-breed Apple device management Fully Managed – Apple device management as-a-service